Terms of Use

1. Agreement and eligibility

Nuvorio is operated by Nexo Venture, Wyoming, United States (“Nuvorio”, “we”, “us”). These Terms, together with the Refund Policy, govern your use of our website, account, WhatsApp connection and AI connector services. The Privacy Policy and Cookie Policy explain our data practices. By affirmatively accepting these Terms, you enter into this agreement. You must be at least 18 and legally able to contract. If you act for a business, you represent that you have authority to bind it. If you do not agree, do not create an account or use the service.

2. What the service does

Nuvorio connects an authorized WhatsApp account to compatible AI applications using a connection URL. Features and limits depend on your selected plan. Personal is read-only; it does not authorize sending messages. Features described for other plans are available only when actually offered and purchased. Nuvorio is an independent service, not WhatsApp, Meta, or your AI provider, and does not claim their endorsement. Their separate terms and restrictions also apply. No result, uptime level, compatibility, uninterrupted connection, or continued availability of a third-party integration is guaranteed.

3. Your account, connection URL and permissions

Provide accurate information and keep your login, devices, pairing information and connection URL secure. A connection URL is a secret credential: anyone with it may be able to access the connected functions. Do not publish it or share it with untrusted applications. Rotate it promptly if exposed and remove linked devices or AI connectors you no longer authorize. You are responsible for your authorized users and actions you authorize through connected tools, except to the extent caused by our breach of a duty we cannot exclude. Notify us promptly of suspected compromise. You must own or have permission to connect the WhatsApp account and process the messages, contacts and other information made available through it. Obtain necessary notices, permissions and lawful bases for other people’s information.

4. AI and third-party risks

AI output may be inaccurate, incomplete, misleading or inappropriate. Independently review output before relying on it, sharing it or authorizing actions. The service is not professional legal, medical, financial or other regulated advice and is not suitable for emergencies or safety-critical decisions. Do not allow unsupervised actions with serious or irreversible consequences. Connected providers may process data under their own policies and settings. WhatsApp may limit, suspend or terminate an account or change its systems. Linking, automation or other use may be restricted by its terms. You must assess and comply with those restrictions. We cannot reverse third-party bans or guarantee recovery of messages or credentials. Maintain your own backups; Nuvorio is not a backup or archival service.

5. Acceptable use

Do not use the service unlawfully, access accounts without authorization, intercept private communications, violate privacy or intellectual-property rights, send spam, harass or defraud others, distribute malware, evade platform rules, circumvent plan limits or security measures, or interfere with the service. Do not resell access or extract other customers’ data without our written permission. Do not upload or connect information you lack authority to disclose. Do not rely on Nuvorio to satisfy regulated-data requirements without a separate written agreement confirming support for them.

6. Subscriptions, trials and cancellation

Prices, currency, applicable taxes, billing period and any trial are disclosed before checkout. Signup itself does not authorize a charge. A subscription starts only when you separately complete checkout. Unless you cancel before the trial or billing period ends, the subscription automatically renews and your payment method is charged at the disclosed rate. An offered 7-day trial becomes paid at its end unless cancelled first. Trials may be limited to one per customer. Cancel future renewals through Account → Subscription & billing → Manage billing. If that is unavailable, contact info@nuvorio.com before renewal. Cancellation ordinarily takes effect at the end of the paid period; access may end sooner for nonpayment or a permitted suspension. Disconnecting WhatsApp, removing an AI connector, not using the service or closing a browser does not cancel billing. Failed payments may pause access. Our Refund Policy governs refunds, subject always to mandatory law. We will give notice of price changes before they apply, and any consent required by law will be obtained.

7. Ownership and limited license

We and our licensors retain rights in the service, software, branding and documentation. Subject to these Terms and your plan, we grant a limited, nonexclusive, nontransferable right to use the service while access is authorized. You retain your rights in your content. You grant us only the rights necessary to host, access, transmit and otherwise process content to deliver and secure the service as instructed by you and explained in our Privacy Policy. This does not transfer ownership of your conversations to us.

8. Suspension, termination and changes

We may limit or suspend access to address security threats, suspected abuse, legal obligations, nonpayment, third-party restrictions or material breaches. We may terminate for a material breach and, where practical and appropriate, provide notice and an opportunity to cure. Immediate action may be necessary to protect people, systems or data. We may change or discontinue features; where a material adverse change affects a prepaid service, mandatory remedies remain available. We will notify you of material changes to these Terms and seek renewed acceptance where required. Changes are not retroactive. You may stop using the service and cancel renewal. Provisions intended to survive, including payment obligations already incurred, ownership, liability limits and disputes, survive termination.

9. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE OR AI OUTPUT WILL BE ACCURATE, ERROR-FREE, SECURE IN ALL CIRCUMSTANCES, UNINTERRUPTED OR SUITABLE FOR YOUR PARTICULAR NEEDS. NO INFORMAL STATEMENT CREATES A WARRANTY NOT EXPRESSLY GIVEN IN A WRITTEN AGREEMENT. THIS DOES NOT REMOVE WARRANTIES OR RIGHTS THAT THE LAW MAKES NON-EXCLUDABLE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXO VENTURE AND ITS OFFICERS, PERSONNEL AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSSES, OR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL OR DATA, ARISING FROM OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. TO THE SAME EXTENT, OUR TOTAL AGGREGATE LIABILITY FOR ALL RELATED CLAIMS IS LIMITED TO THE GREATER OF US$100 AND THE FEES YOU PAID US FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE LEGAL THEORY, INCLUDING CONTRACT OR NEGLIGENCE, BUT ONLY TO THE EXTENT ENFORCEABLE. Nothing excludes or limits liability for fraud, willful misconduct, gross negligence, death or personal injury where exclusion is prohibited, or any other liability or remedy that cannot lawfully be limited. Your mandatory consumer and data-protection rights remain unaffected.

11. Responsibility for third-party claims

To the extent permitted by law, you will indemnify us for reasonable losses, costs and legal fees arising from third-party claims caused by your unlawful use, material breach of these Terms, violation of another person’s rights, or content you lack permission to process. This does not apply to losses caused by our own breach, negligence or misconduct, or to obligations prohibited by consumer law. We will provide reasonable notice of a claim and reasonable cooperation. No settlement may impose admissions or nonmonetary obligations on you without your consent, not to be unreasonably withheld.

12. Governing law and disputes

Wyoming law and applicable United States federal law govern, without regard to conflict-of-law rules. Subject to mandatory rights, courts with jurisdiction in Wyoming have exclusive jurisdiction. If you are a consumer, this does not deprive you of mandatory protections of your place of residence or the right to bring a claim in a court available under applicable law. Please contact us first so we can attempt a practical resolution; this request does not restrict court access, statutory deadlines, complaints to regulators or lawful payment disputes. These Terms do not impose mandatory arbitration.

13. General and contact

If a provision is unenforceable, it is limited to the lawful extent and the remainder continues. Failure to enforce a provision is not a waiver. We are not responsible for delays caused by events beyond reasonable control, subject to mandatory remedies. You may not assign this agreement without our consent; we may assign it in connection with a merger, reorganization or business transfer without reducing mandatory customer rights. These Terms and the applicable checkout terms form the agreement for the service, except for any separate signed agreement.

Nexo Venture
Wyoming, United States
Email: info@nuvorio.com